How to Find Us at Istanbul Airport (IST): Your Step-by-Step Guide

Navigating through one of the world's largest airports can be overwhelming. As IstanbulShuttles (Tefen Travel), we ensure your transition from the aircraft to your private VIP vehicle is seamless and stress-free.

Step 1: Landing and Passport Control

Once your flight lands at IST, follow the "Arrivals" signs. After completing passport control and collecting your luggage, head towards the main exit gate of the international or domestic terminal.

Step 2: The Meeting Point

Our professional greeters are stationed at the official meeting lounge area.

• Where to look: After exiting the baggage claim area, look for the Meeting Lounge (typically located near Gate 13, depending on current airport regulations).

• Our Sign: You don't need to wander around looking for your name on a small card. Look for our designated Tefen Travel (TÜRSAB 9232) or IstanbulShuttles sign at the counter/lounge area.

Step 3: Meet Your Greeter

Once you identify our team member, simply show your reservation voucher (digital or print). Our staff will immediately coordinate with your private driver, who will be waiting with your Mercedes Vito or Maybach in the VIP transport lane.

Step 4: Comfortable Transfer to Your Vehicle

Your greeter will assist you with your luggage and escort you to the vehicle pick-up point, just a few minutes' walk from the terminal exit. Your driver will be ready to start your journey to Sultanahmet, Taksim, or any other destination in comfort.

Why Choose IstanbulShuttles at IST?

1. Legal & Safe: We are a fully licensed travel agency (Arslanlar Reklam / Tefen Travel - TÜRSAB 9232).

2. 24/7 Support: Our IST airport team is available around the clock for all flights.

3. Fixed Rates: No hidden fees or "airport surcharges." The price you see in April 2026 is what you pay.